TY  - null 
DA  - 2023/06/06
UR  - http://hdl.handle.net/10584/12678
LA  - spa
PB  - Universidad del Norte
KW  - educational service
KW  - student satisfaction
KW  - quality of service
KW  - implementation of measures
KW  - educational results
KW  - servicio educativo
KW  - satisfacción estudiantil
KW  - calidad de servicio
KW  - implementación de medidas
KW  - resultados educativos
TI  - Management of educational service quality and university student satisfaction: an approach to the HEDPERF model
ER  -